November 20, 2009
Putnam puts finishing touches on new 911 center
Lawrence Pierce
A contractor assembles desks in Putnam County's new 911 dispatch center.
Lawrence Pierce
EMS Director Cecil Kimble stands in the doorway of the old Putnam County EMS building. Construction crews and county officials are putting the finishing touches on a new 11,700-square-foot emergency services building that will house the county's EMS, 911 dispatch center and fire board.
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WINFIELD, W.Va. -- Within the next couple of months, three Putnam County emergency-service agencies will be working under the same roof.

Construction crews are putting the finishing touches on the county's new 11,700 square foot 911 center that will become the home for the county EMS, the 911 dispatch center and the board that handles administration for the county's fire departments.

"All that's left is to put the furniture together, and work out any bugs with the contractor," said County Manager Brian Donat.

The fire board and EMS staff are expected to move into the building within the next three weeks. The county dispatch will make the move in January.

The new 911 center has been nearly six years in the works, and was designed with two main points in mind: new technology and lots of room to expand

The $5.5 million building was outfitted with a number of state-of-the-art audio and visual capabilities that will help keep staff members ahead of the technology curve, Donat said. As for the room, "we have enough space for the next 40 years," he said.

Most offices are outfitted with touch-screen wall panels and large flat-screen TVs. The panels allow the user to access the building's security cameras and other networks, and put a feed on the TVs in the room. 

These features have become basic components for 911 centers in recent years, Donat said.

"Instead of trying to retrofit everything as we go," he said, "it made sense to put it in at the beginning."

In January, 911 dispatchers will leave nearly everything behind at their former office in the basement of the old county courthouse. Their new spacious and light-filled office will feature a completely new operating system and phone lines.

"They'll flip a switch and go," Donat said.

The current dispatch system is about 10 years old, county Emergency Services Director Frank Chapman said last week. Such systems usually last about eight years, he said.

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Posted By: Leroy Lipship (10:19am 11-21-2009)
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Let's hope that they go to the phonetic alphabet like all professional 911 centers do. Example, the letter N should be "November"! Currently, they use Nora, Nancy, North and etc. They do the same for the other parts of the alphabet as well. If they would have to communicate with a professional 911 center, they would not know what they were talking about!

Posted By: Jeff Frame (12:31am 11-21-2009)
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Now if they just had an EMS Director to run the place all would be well.

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