September 17, 2009
Parks director to investigate Big Bend complaints
Advertiser

CHARLESTON, W.Va. -- Kanawha County parks director Jeff Hutchinson says he will meet with managers and staff at Big Bend Golf Course to make sure they're presenting a professional face to the public.

Earlier this month, a letter to Kanawha County officials complained about unprofessional behavior at the 18-hole public golf course near Tornado. The writer alleged that staff members at the golf course were reading Playboy magazines behind the counter, non-employees were using the golf course snack bar to prepare food, employees were eating and drinking beer while working and staff were allowing favored golfers to play for free.

The anonymous citizen also said there was a $2,000 shortage in cash from beer sales at Big Bend and that staff regularly use offensive language around women and children.

Hutchinson said some of the allegations turned out not to be true; for example, beer revenue is actually up $4,000 at Big Bend. That doesn't mean, however, that there was no merit to the complaint, he said.

"If a member of the taxpaying public has a problem, we're obligated to look into it," Hutchinson said.

While there was no truth the allegation that money was missing from beer sales, "There's an inventory problem," Hutchinson said. He said he went to Big Bend after receiving the complaint letter and discovered that there were 300 more cans of beer at the golf course than there were supposed to be. He said employees have not been keeping proper track of beer sold and have been taking abandoned beer from the golf course and putting it back in the cooler.

Hutchinson said four full-time employees, six part-time grounds crewmembers, half a dozen pro shop and snack bar employees and about 20 volunteers routinely work at the golf course.

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Posted By: ByrdWatcher (11:16am 09-18-2009)
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People spend money at Big Bend because they do not have memberships to private courses. They will continue to frequent these courses because they have no other options. Not everyone wants to pay out the nose to play. But just because it is a county run operation, do people have to settle for less than professional standards? I know this would not be tolerated at a private club, so why should it be when I am paying for this course? It should be held to a higher standard for that very reason. It is a representation of how our county is run. And if it is the most visited course, every tourist knows what idiots run county agencies once they leave Big Bend. Sad-this is why our tourism dollars dwindle. It's not the economy, its our poorly run parks and recreation. It's the employees that do not maintain professional standards. It's the personal use of our properties by managment to elevate their own stature. From the 30's till the 70's our parks were top-notch. Not anymore.

Posted By: gmhoover (9:11am 09-18-2009)
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Well, I don't know about Playboy mags, missing beer money, public preparing food behind the counter, nor inappropriate language being used. But, this article does point out clearly an issue I have had with the county owned golf courses. Four full time employees??? Part-time grounds keepers, part-time employees at the counter and in the food service area, and 20 other volunteers. Just so everyone knows, the part-time employees and volunteers all get to play for free at any of the county owned courses. That's why they volunteer. My overall opinion of this course is that it is poorly operated and poorly managed. This course has more rounds of golf played on it yearly than any other golf course in the state of WV. The revenue generated must be going toward other county projects rather than back into improving the golf course. The county run Sandy Brae into the ground before selling it off, I suppose they are going to do the same with this course too.

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