A call center in South Charleston will add more than 200 jobs and invest $250,000 in its operations center, the company announced Monday.

TRG Customer Solutions, formerly Telespectrum Worldwide Inc., will expand and renovate its customer service center at the Southridge Business Park along Corridor G.

The company employs more than 200 and will hire more than 200 for technical and product support positions, which are fulltime and provide health insurance.

The hiring began in July, and continues through the fourth quarter, with positions starting at $10.50 per hour, said TRG spokesman Paul Clough. For more information on the jobs, call (304) 746-0900.

TRG provides customer care, technical support and telesales services to Fortune 500 companies in the telecommunications, financial services, technology, health-care and utility industries.

TRG worked with the West Virginia Development Office to help facilitate the expansion, the company said in a news release. The Governor's Guaranteed Work Force Program will provide employee training assistance grants for the 200 jobs.

The Charleston Area Alliance has offered a low-interest loan for the building improvements. The company has not yet decided if it will take the loan, said Matt Ballard, president and chief executive officer of the Charleston Area Alliance. The exact amount of the loan will be based on the number of jobs offered, the pay of the jobs and other economic development factors, he said.

The 24,911-square-foot facility opened in 1996 as SOMAR Inc., a telecommunications firm based in North Carolina. It was the first company to locate in the business park, with an original investment of more than $2.4 million.

The call center was built to have 254 workstations and 305 parking spaces. Additional land was purchased in 1998 to expand parking.

TRG became the new owner at the end of a 10-year lease that Telespectrum Worldwide Inc. had with the Business and Industrial Development Corp. (BIDCO), which meshed with two other organizations to form the Charleston Area Alliance in 2004.

The service center has shifts from 9 a.m. to 11 p.m. seven days a week, and work schedules are available for day and evening.

Reach Sarah K. Winn

at sarahkw...@wvgazette.com

or 348-5156.

A call center in South Charleston will add more than 200 jobs and invest $250,000 in its operations center, the company announced Monday.

TRG Customer Solutions, formerly Telespectrum Worldwide Inc., will expand and renovate its customer service center at the Southridge Business Park along Corridor G.

The company employs more than 200 and will hire more than 200 for technical and product support positions, which are fulltime and provide health insurance.

The hiring began in July, and continues through the fourth quarter, with positions starting at $10.50 per hour, said TRG spokesman Paul Clough. For more information on the jobs, call (304) 746-0900.

TRG provides customer care, technical support and telesales services to Fortune 500 companies in the telecommunications, financial services, technology, health-care and utility industries.

TRG worked with the West Virginia Development Office to help facilitate the expansion, the company said in a news release. The Governor's Guaranteed Work Force Program will provide employee training assistance grants for the 200 jobs.

The Charleston Area Alliance has offered a low-interest loan for the building improvements. The company has not yet decided if it will take the loan, said Matt Ballard, president and chief executive officer of the Charleston Area Alliance. The exact amount of the loan will be based on the number of jobs offered, the pay of the jobs and other economic development factors, he said.

The 24,911-square-foot facility opened in 1996 as SOMAR Inc., a telecommunications firm based in North Carolina. It was the first company to locate in the business park, with an original investment of more than $2.4 million.

The call center was built to have 254 workstations and 305 parking spaces. Additional land was purchased in 1998 to expand parking.

TRG became the new owner at the end of a 10-year lease that Telespectrum Worldwide Inc. had with the Business and Industrial Development Corp. (BIDCO), which meshed with two other organizations to form the Charleston Area Alliance in 2004.

The service center has shifts from 9 a.m. to 11 p.m. seven days a week, and work schedules are available for day and evening.

Reach Sarah K. Winn

at sarahkw...@wvgazette.com

or 348-5156.