News
July 29, 2008
Help line passes 7,000 gamblers after eight years
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CHARLESTON, W.Va. -- As its eighth anniversary approaches next month, the state Problem Gamblers Help Line has fielded calls from more than 7,000 gamblers, and helped many reduce or eliminate their gambling habits, a program director said Monday.

"What we do find is most of the people, about 75 percent, are able to stop or significantly cut down their gambling," said Sheila Moran of First Choice Health Systems, which operates the 1-800-GAMBLER help line.

Help line officials Monday released an analysis of its first 6,970 clients, from the program's inception in 2000 through June 30.

Moran said the data show that the typical caller to the help line is a far cry from the stereotypical gambling addict.

"The reality is, it's your mom, it's your sister," she said. "A middle-aged, full-time working woman with a high school degree is the typical caller for us."

During the eight years, the help line has had 3,543 female clients and 3,285 male clients, and most have been between the ages of 36 to 55.

Limited video lottery machines in bars and clubs across the state are by far the most common form of gambling for help line callers, accounting for 4,348 clients.

Racetrack video lottery at the four tracks in the state was second, accounting for 1,124 clients, following by all other forms of state Lottery games, including Powerball and Keno, at 524 clients.

So-called "gray machines" - which were outlawed in late 2001 under the law legalizing limited video lottery - accounted for 258 clients early in the help line's history. Card games are far back, at a total of 141 clients over eight years.

Moran said there has not been a detectable increase in that category since the introduction of table games at the Mountaineer and Wheeling Island racetrack/casinos late last year.

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